(b)(A) A beneficiary may send an agent to the resolution conference if the agent attends the resolution conference in person or by remote audio or video communication and the agent has complete authority to negotiate on the beneficiary’s behalf and commit the beneficiary to a foreclosure avoidance measure or, if the agent who attends the resolution conference in person or by remote audio or video communication does not have complete authority, the beneficiary also requires the participation, by remote audio or video communication, of a person who does have complete authority to negotiate on the beneficiary’s behalf and commit the beneficiary to a foreclosure avoidance measure.
(B) A grantor may have an attorney or a housing counselor, or both, present to represent the grantor at the resolution conference, but the grantor, or any individual that a court appoints to act on the grantor’s behalf, must attend the resolution conference in person or by remote audio or video communication.
(2) If the beneficiary agrees to a foreclosure avoidance measure with the grantor, the beneficiary and the grantor shall sign a written document that sets forth the terms of the foreclosure avoidance measure.
(3) A facilitator may suspend or postpone a resolution conference after the resolution conference has begun:
(a) One time only on the facilitator’s initiative or in response to a request for a suspension or postponement from the beneficiary or the grantor;
(b) After a suspension or postponement under paragraph (a) of this subsection only if the beneficiary and the grantor agree to the additional suspension or postponement; or
(c) If the beneficiary or the grantor needs additional time to write or sign a document that sets forth the terms of a foreclosure avoidance measure.
(4) After the resolution conference concludes, the facilitator shall submit to the service provider a written report that:
(a) Lists the date or dates on which the resolution conference occurred;
(b) Lists the name, title, address, telephone number and other available contact information for each person that participated in the resolution conference, noting whether the person attended the resolution conference in person or participated by remote audio or video communication;
(c) States whether the beneficiary or the agent of the beneficiary who attended the resolution conference had complete authority to negotiate and commit to a foreclosure avoidance measure;
(d) Summarizes the terms of the foreclosure avoidance measure to which the beneficiary and the grantor agreed or notes that the beneficiary and the grantor did not agree to a foreclosure avoidance measure; and
(e) Provides any other information the Attorney General requires by rule. [2013 c.304 §4; 2021 c.106 §8]