Boarding, Deplaning, and Connecting Assistance

  1. Law
  2. CFR 14
  3. Aeronautics and Space
  4. Office of the Secretary, Department of Transportation (Aviation Proceedings)
  5. Special Regulations
  6. Nondiscrimination on the Basis of Disability in Air Travel
  7. Boarding, Deplaning, and Connecting Assistance

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Section
382.91

What assistance must carriers provide to passengers with a disability in moving within the terminal?

Section
382.93

Must carriers offer preboarding to passengers with a disability?

Section
382.95

What are carriers' general obligations with respect to boarding and deplaning assistance?

Section
382.97

To which aircraft does the requirement to provide boarding and deplaning assistance through the use of lifts apply?

Section
382.99

What agreements must carriers have with the airports they serve?

Section
382.101

What other boarding and deplaning assistance must carriers provide?

Section
382.103

May a carrier leave a passenger unattended in a wheelchair or other device?

Section
382.105

What is the responsibility of carriers at foreign airports at which airport operators have responsibility for enplaning, deplaning, and connecting assistance?