Elements of the Notification

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  • The Notification Center shall:
    • (1) Operate in all areas of the territory containing underground facilities:

    • (2) Receive and distribute advance notifications of excavations or demolitions to all member Underground Facility Operators for the purpose of marking underground facilities, except as provided by this chapter:

    • (3) Develop and implement a public awareness/damage prevention program to educate the general public, excavators, and Operators about the one-call telephone number and the requirements and penalties of the chapter:

    • (4) Provide for acceptance of “811” dialed calls 24 hours a day and 365 days a year to receive and record the information provided by excavators and project engineers and to respond to information requests from excavators and project engineers, if available. In the alternative, an existing nationally-accessible toll-free telephone number and facsimile number may also be made or kept available.

    • (5) Establish and maintain a “Positive Response” system whereby Operators can electronically report the status of a locate request received and whereby excavators can monitor the status of a locate request it submitted. The status of the locate request may be reported as one of the following classifications:

      • (A) No Conflict—the Operator has no facilities within the excavation area described in the locate request;

      • (B) Facility has been marked;

      • (C) Invalid locate information—the excavation area described in the locate request cannot be found or determined: or

      • (D) An alternate marking schedule has been agreed to by the excavator and locator when updating a locate request using this classification must have a documented written agreement that includes:

        • (i) Name of each part to the agreement;

        • (ii) Date the agreement was made; and

        • (iii) Details of the alternate marking schedule.

    • (7) Transmit prompt notification to Operators on a 24-hour a day, seven-day a week basis; and

    • (8) Maintain professional liability and errors and omissions insurance to cover duties established by this chapter.


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