(1) directly or indirectly employ any scheme, device, or artifice to defraud or mislead borrowers or lenders or to defraud any person;

(2) engage in any unfair or deceptive practice toward any person;

(3) obtain property by fraud or misrepresentation;

(4) use any unfair or unconscionable means in servicing a loan;

(5) knowingly misapply or recklessly apply loan payments to the outstanding balance of a loan;

(6) knowingly misapply or recklessly apply payments to escrow accounts;

(7) require the unnecessary forced placement of insurance, when adequate insurance is currently in place;

(8) fail to provide loan payoff information within the time period set forth in 27 V.S.A. § 464;

(9) charge excessive or unreasonable fees to provide loan payoff information;

(10) fail to manage and maintain escrow accounts in accordance with section 10404 of this title;

(11) knowingly or recklessly provide inaccurate information to a credit bureau, thereby harming a consumer's creditworthiness;

(12) fail to report both the favorable and unfavorable payment history of the consumer to a nationally recognized consumer credit bureau at least annually if the servicer regularly reports information to a credit bureau.;

(13) collect private mortgage insurance beyond the date for which private mortgage insurance is no longer required;

(14) knowingly or recklessly facilitate the illegal foreclosure of real property collateral;

(15) knowingly or recklessly facilitate the illegal repossession of chattel collateral;

(16) fail to respond to consumer complaints in a timely manner;

(17) conduct any business covered by this chapter without holding a valid license as required under this chapter, or assist or aid and abet any person in the conduct of business under this chapter without a valid license as required under this chapter;

(18) fail to comply with any federal or state law, rule, or other legally binding authority relating to the evaluation of loans for modification purposes or the modification of loans;

(19) fail to comply with this chapter or rules adopted under this chapter, or fail to comply with any orders or directives from the Commissioner, or fail to comply with any other state or federal law, including the rules thereunder, applicable to any business authorized or conducted under this chapter.