Dental claim transparency.

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  • (1) As used in this section:
    • (a) "Bundling" means the practice of combining distinct dental procedures into one procedure for billing purposes.
    • (b) "Dental plan" means the same as that term is defined in Section 31A-22-646.
    • (c) "Downcoding" means the adjustment of a claim submitted to a dental plan to a less complex or lower cost procedure code.
    • (d) "Covered services" means the same as that term is defined in Section 31A-22-646.
    • (e) "Material change" means a change to:
      • (i) a dental plan's rules, guidelines, policies, or procedures concerning payment for dental services;
      • (ii) the general policies of the dental plan that affect a reimbursement paid to providers; or
      • (iii) the manner by which a dental plan adjudicates and pays a claim for services.
  • (2) An insurer that contracts or renews a contract with a dental provider shall:
    • (a) make a copy of the insurer's current dental plan policies available online; and
    • (b) if requested by a provider, send a copy of the policies to the provider through mail or electronic mail.
  • (3) Dental policies described in Subsection (2) shall include:
    • (a) a summary of all material changes made to a dental plan since the policies were last updated;
    • (b) the downcoding and bundling policies that the insurer reasonably expects to be applied to the dental provider or provider's services as a matter of policy; and
    • (c) a description of the dental plan's utilization review procedures, including:
      • (i) a procedure for an enrollee of the dental plan to obtain review of an adverse determination in accordance with Section 31A-22-629; and
      • (ii) a statement of a provider's rights and responsibilities regarding the procedures described in Subsection (3)(c)(i).
  • (4) An insurer may not maintain a dental plan that:
    • (a) based on the provider's contracted fee for covered services, uses downcoding in a manner that prevents a dental provider from collecting the fee for the actual service performed from either the plan or the patient; or
    • (b) uses bundling in a manner where a procedure code is labeled as nonbillable to the patient unless, under generally accepted practice standards, the procedure code is for a procedure that may be provided in conjunction with another procedure.
  • (5) An insurer shall ensure that an explanation of benefits for a dental plan includes the reason for any downcoding or bundling result.




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