Agreement between Department of Public Safety and public safety answering point for dispatch services -- Agreement for improving dispatch services.

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  • (1) A public safety answering point shall, before providing dispatch services to the Department of Public Safety:
    • (a) enter into a written agreement with the Department of Public Safety for providing dispatch services that specifies:
      • (i) the scope of the services that the public safety answering point will provide; and
      • (ii) the rate that the public safety answering point will charge the Department of Public Safety for dispatch services; and
    • (b) submit a copy of the agreement to:
      • (i) the director of the Utah Communications Authority; and
      • (ii) the commissioner of the Department of Public Safety.
  • (2) The Department of Public Safety shall, before providing dispatch services to a public agency as a public safety answering point:
    • (a) enter into a written agreement with the public agency for providing dispatch services that specifies:
      • (i) the scope of the services that the Department of Public Safety will provide; and
      • (ii) the rate that the Department of Public Safety will charge the public agency for dispatch services; and
    • (b) submit a copy of the agreement to:
      • (i) the director of the Utah Communications Authority; and
      • (ii) the commissioner of the Department of Public Safety.
  • (3)
    • (a) As used in this Subsection (3), "single answering point" means a public safety answering point that is the single public safety answering point serving within a county.
    • (b) No later than December 31, 2020, the Department of Public Safety and a single answering point shall enter into an agreement:
      • (i) to reduce or eliminate 911 call transfers, reduce 911 call response time, implement a successful CAD-to-CAD call handling system, and increase the efficiency of the dispatch services, within the geographical area served by the single answering point; or
      • (ii) providing for the single answering point to provide dispatch services to the Department of Public Safety within the geographical area served by the single answering point.




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