Powers and duties of the office.

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  • (1) monitor and evaluate the quality of services provided by the department including:
    • (a) in accordance with Title 62A, Chapter 16, Fatality Review Act, monitoring, reviewing, and making recommendations relating to a fatality review;
    • (b) overseeing the duties of the child protection ombudsman appointed under Section 62A-4a-208; and
    • (c) conducting internal evaluations of the quality of services provided by the department and service providers contracted with the department;
  • (2) conduct investigations described in Section 62A-4a-202.6; and
  • (3) assist the department in developing an integrated human services system and implementing a system of care by:
    • (a) designing and implementing a comprehensive continuum of services for individuals who receive services from the department or a service provider contracted with the department;
    • (b) establishing and maintaining department contracts with public and private service providers;
    • (c) establishing standards for the use of service providers who contract with the department;
    • (d) coordinating a service provider network to be used within the department to ensure individuals receive the appropriate type of services;
    • (e) centralizing the department's administrative operations; and
    • (f) integrating, analyzing, and applying department-wide data and research to monitor the quality, effectiveness, and outcomes of services provided by the department.




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