Duties of Transportation Network Company Operating in State

  1. Law
  2. Tennessee Code
  3. Public Utilities and Carriers
  4. Motor Carriers
  5. Transportation Network Companies
  6. Duties of Transportation Network Company Operating in State

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A transportation network company operating in this state shall:

  1. Provide riders with any applicable rates charged for a prearranged ride and the option to receive an estimated fare before the rider enters the driver's motor vehicle;
  2. Use a software application or web site to display a picture of the driver and the license plate number of the motor vehicle utilized for providing the prearranged ride before the rider enters the driver's motor vehicle;
  3. Transmit an electronic receipt to the rider within a reasonable time after the completion of a prearranged ride that lists:
    1. The origin and destination of the trip;
    2. The total time and distance of the trip; and
    3. An itemization of the total fare paid, if any;
  4. Implement a zero-tolerance policy on the use of drugs or alcohol by a driver while a driver provides a prearranged ride or is logged into the transportation network company's digital network but is not providing a prearranged ride, and provide notice of this policy on its web site;
  5. Maintain:
    1. Individual trip records for each driver for at least two (2) years from the date each trip was provided by the driver; and
    2. Driver records for no less than two (2) years from the date on which a driver's activation on the transportation network company's digital network has ended;
  6. Conduct, or have a third party conduct, a local and national criminal background check on any potential driver that includes a multistate criminal records locator or other similar commercial nationwide database with validation;
  7. Conduct a national sex offender registry search for any potential driver;
  8. Obtain motor vehicle records for any potential driver;
  9. Comply with § 55-12-141; and
  10. Comply with § 56-7-1118(f).


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