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All books, papers, records, and correspondence of the office of legal services pertaining to its work shall be kept in the office of legal services and all such materials are public records except:
Intraoffice memoranda made by the director of the office of legal services or the director's staff; and
Work papers and correspondence, including correspondence by electronic mail, with any person receiving service from the office of legal services.
Such papers and correspondence may become public records whenever the director of the office of legal services or the general assembly shall so order.