Promulgation of rules for conduct of business.

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49-31-5. Promulgation of rules for conduct of business.

The commission may regulate the business of providing telecommunication service and may promulgate rules pursuant to chapter 1-26 concerning:

(1)Requirements for telecommunications companies to maintain and make available to the public and the commission records and utility tariffs;

(2)Requirements for telecommunications companies to provide information to customers regarding credit, deposits, services, refunds and billing rights;

(3)Requirements that telecommunications companies must follow regarding procedures for billing customers;

(4)Procedures and requirements for handling billing disputes, service interruptions, payment plans and refunds;

(5)Standards and procedures for telecommunications companies to follow to ensure nondiscriminatory credit policies;

(6)Procedures, requirements and record-keeping guidelines regarding deposit policies;

(7)Procedures, requirements and record-keeping guidelines regarding customer refunds;

(8)Policies for telecommunications companies to follow regarding refusal of telephone service to the public;

(9)Policies for telecommunications companies to follow regarding disconnection of customer service;

(10)Registration procedures, service requirements, billing practices and maximum service charges for alternative operator services in South Dakota;

(11)Procedures and requirements for classification and reclassification proceedings;

(12)Standards, procedures and requirements regarding the telecommunications utility investigation fund;

(13)Application and notice procedures for the construction of telecommunications facilities; and

(14)Requirements for filing and noticing tariff changes.

Source: SDC 1939, §52.0260; SL 1986, ch 22, §22; SL 1987, ch 345, §45; SL 1990, ch 371, §2; SL 1992, ch 328, §10.


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