(a) Consider call quality as a primary consideration when evaluating proposals; and
(b) Weight call quality at not less than 35 percent of the total weight that the correctional facility, city or county gives to all factors in the final evaluation of a proposal.
(2) A contract between a local or regional correctional facility, city or county and an inmate telephone service provider must include a requirement that the provider submit a monthly report to the correctional facility, city or county containing the following information for the previous month:
(a) All revenue earned;
(b) Any fees charged;
(c) Any moneys paid to the correctional facility, city or county;
(d) The number of completed calls;
(e) The number of dropped calls; and
(f) The number of complaints concerning call quality.
(3) A contract between a local or regional correctional facility, city or county and an inmate telephone service provider must comply with the following per-minute rate limits except as otherwise authorized by the Public Utility Commission by rule:
(a) For local or regional correctional facilities with less than 350 beds:
(A) $0.21 per minute for prepaid intrastate and interstate calls.
(B) $0.25 per minute for collect intrastate and interstate calls.
(C) $0.50 per minute for international calls to Mexico or Canada.
(D) $0.67 per minute for all other international calls.
(b) For facilities with at least 350 beds but less than 1,000 beds:
(A) $0.19 per minute for prepaid intrastate and interstate calls.
(B) $0.23 per minute for collect intrastate and interstate calls.
(C) $0.50 per minute for international calls to Mexico or Canada.
(D) $0.67 per minute for all other international calls.
(c) For facilities with at least 1,000 beds:
(A) $0.17 per minute for prepaid intrastate and interstate calls.
(B) $0.21 per minute for collect intrastate and interstate calls.
(C) $0.50 per minute for international calls to Mexico or Canada.
(D) $0.67 per minute for all other international calls.
(4) A contract between a local or regional correctional facility, city or county and an inmate telephone service provider may not authorize the collection of any fee other than the following:
(a) The fees described in ORS 169.681 (1).
(b) For a paper copy of a billing statement requested by a customer, a $2 fee per statement or other fee authorized by the commission by rule.
(c) For electronic deposits of less than $25, a deposit fee of $1.50 or other fee authorized by the commission by rule.
(d) For electronic deposits of $25 or more, a deposit fee of $3 or other fee authorized by the commission by rule.
(e) For deposits facilitated by a live operator, a deposit fee of $5.95 or other fee authorized by the commission by rule.
(5) Nothing in this section prohibits a contract from authorizing or collecting taxes or other fees required by law.
(6) The Public Utility Commission may adopt rules to carry out the provisions of this section, including rules that authorize per-minute rates and fees other than the rates and fees described in this section.
(7) As used in this section, "regional correctional facility" has the meaning given that term in ORS 169.620. [2019 c.335 §5]