No later than one year following the execution of the delivery model transition described in Section 10 of this act, the Oklahoma Health Care Authority shall create a scorecard that compares managed care organizations and dental benefit managers. The scorecard shall report the average speed of authorizations of services, rates of denials of services, enrollee satisfaction survey results and such other criteria as the Authority may require. The scorecard shall be compiled quarterly and shall consist of the information specified in this section from the prior year. The Authority shall provide the most recent quarterly scorecard to all initial enrollees during enrollment choice counseling following the eligibility determination and prior to initial enrollment. The Authority shall provide the most recent quarterly scorecard to all enrollees at the beginning of each enrollment period. The Authority shall publish each quarterly scorecard on its Internet website.
Added by Laws 2021, c. 542, § 11, eff. Sept. 1, 2021.