Oklahoma 2-1-1 Collaborative - Duties and responsibilities.

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A. Beginning on January 1, 2011, the Oklahoma 2-1-1 Advisory Collaborative shall be renamed the 2-1-1 Oklahoma Coordinating Council. Beginning on July 1, 2021, the 2-1-1 Oklahoma Coordinating Council shall be renamed the Oklahoma 2-1-1 Collaborative. The Oklahoma 2-1-1 Collaborative is hereby designated as the state lead entity of all 2-1-1 call centers in this state.

B. The Oklahoma 2-1-1 Collaborative shall have the following duties and responsibilities:

1. Develop and maintain a statewide coordinated approach for the promotion of a 2-1-1 system;

2. Develop and maintain an integrated statewide 2-1-1 service that avoids overlap of 2-1-1 call centers in the state;

3. Certify information and referral providers who wish to become 2-1-1 call centers;

4. Develop and maintain certification standards for providers that operate as a 2-1-1 call center in the state in compliance with the Alliance for Information and Referral Systems;

5. Assure that each 2-1-1 call center is accountable and maintains compliance with Corporation Commission standards;

6. Develop and maintain a process for 2-1-1 call center accountability and compliance with state and national standards for any contractual obligations;

7. Provide leadership and coordination for 2-1-1 call centers as it relates to large-scale emergencies and homeland security needs;

8. Develop and implement a statewide, outcome-driven strategic plan for 2-1-1 Oklahoma;

9. Advocate for funding to support and sustain 2-1-1 system delivery;

10. Coordinate with national, state and local partners in the provision of 2-1-1 services;

11. Collaborate with such entities as may be required and to the extent required under federal law or to receive federal funding;

12. Provide funding formula recommendations to the administering entity responsible for the allocation of state and federal funds appropriated for 2-1-1 Oklahoma; and

13. Submit an annual report no later than September 1 of each year to the cabinet Secretary for the cabinet area consisting of the Department of Human Services, of the services rendered in the past fiscal year by the 2-1-1 system. The report may also include recommendations of the Oklahoma 2-1-1 Collaborative.

C. 1. The membership of the Oklahoma 2-1-1 Collaborative shall be comprised of fifteen (15) members, five of whom shall be public sector representatives and ten of whom shall be private sector representatives. The initial members shall be selected by the current 2-1-1 call centers in this state as of the effective date of this act. Vacancies that occur after the selection of the initial members shall be filled by the Oklahoma 2-1-1 Collaborative.

2. The Oklahoma 2-1-1 Collaborative shall meet not less than two times per year for the purpose of reviewing and carrying out its duties and responsibilities.

3. The members of the Oklahoma 2-1-1 Collaborative shall adopt by-laws governing its operations including terms of office, the conduct of meetings and such other functions as the Oklahoma 2-1-1 Collaborative deems necessary to carry out its duties and responsibilities.

4. Members shall serve without compensation or reimbursement for expenses; provided, that members who are public officers may be reimbursed for necessary expenses as provided by law.

D. If federal funding related to 2-1-1 services becomes available to the state, the state may comply with any requirements necessary to make application for and receive such federal funding.

Added by Laws 2004, c. 411, § 1, emerg. eff. June 3, 2004. Amended by Laws 2010, c. 144, § 1, eff. Nov. 1, 2010; Laws 2021, c. 387, § 1, eff. July 1, 2021.


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