Electric utilities – Customer information.

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A. An electric utility shall provide customers with reasonable access to and shall maintain the confidentiality of customer information as provided for in Sections 5 through 8 of this act.

B. Electric utilities may utilize customer-identifiable usage data for their internal regulated business purposes which may include, but are not limited to, the:

1. Provision of services in an effective and efficient manner;

2. Collection of charges and other fees from customers for services provided;

3. Planning, operation, maintenance, repair or optimization of the electric utility infrastructure; and

4. Subject to approval by the Commission, or in the case of a self-regulated cooperative subject to approval of its board of trustees, development, enhancement, marketing, provision of energy-related products and services or promotion of public policy objectives.

C. The use of customer-identifiable usage data under the provisions of subsection B of this section shall not require customer consent.

Added by Laws 2011, c. 291, § 4, eff. Nov. 1, 2011.


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