A. Every health maintenance organization shall establish and maintain a grievance procedure that has been approved by the superintendent to provide procedures for the resolution of grievances initiated by enrollees. The health maintenance organization shall maintain records regarding grievances received since the date of its last examination of such grievances.
B. The superintendent or his designee may examine such grievance procedures and records.
History: 1978 Comp., § 59A-46-11, enacted by Laws 1993, ch. 266, § 11.
ANNOTATIONSRepeals and reenactments. — Laws 1993, ch. 266, § 43 repealed former 59A-46-11 NMSA 1978, as enacted by Laws 1984, ch. 127, § 858, related to investments, and Laws 1993, ch. 266, § 11 enacted a new section, effective January 1, 1994.