52:15D-10 Provision of timeline to FRM applicant.
8. Within 60 days of the effective date of P.L.2015, c.102 (C.52:15D-3 et seq.), the agency shall, at the request of the applicant:
a. Provide each applicant to the FRM program with a timeline setting forth a general estimation of the time in which an applicant can expect to receive assistance through the FRM program, based upon the agency's past experience administering funds through the FRM program. The timeline shall track the process of applying for assistance from the FRM program from the time an applicant files his or her application.
b. Provide each applicant to the FRM program with information about the status of his or her individual application, including;
(1) the date on which the application was received;
(2) a list of all required documents or other verification submitted by the applicant related to the application and the date on which the agency received each document; and
(3) a list of all documents or other verifications which still need to be submitted by the applicant in order to complete the FRM application and the date on which each item must be received.
c. Provide to each applicant to the FRM program appealing a decision to deny the applicant benefits under the program information about the status of his or her appeal, including:
(1) the date on which the applicant filed the appeal;
(2) all pending reviews of the appeal and the date of any upcoming hearings related to the appeal;
(3) the agency's final determination, if one is made as of the date the request for information is fulfilled, or otherwise the date on which the applicant can expect that the agency will make a final determination concerning the appeal; and
(4) a list of all documents related to the appeal and the date on which each document was filed.
d. In the event the agency denies an appeal by a FRM applicant, the agency shall refer the applicant to a housing professional at the State housing recovery center serving the area in which the applicant resides.
L.2015, c.102, s.8.