1. The Division shall adopt regulations:
(a) Requiring a facility for long-term care, day care center, facility for long-term rehabilitation or provider of living arrangement services to post instructions concerning the procedure for making a complaint to the Ombudsman or an advocate. Such instructions must include, without limitation, any telephone number, electronic mail address or Internet website established for making such a complaint.
(b) Prescribing a civil penalty not to exceed $500 for failure to comply with the regulations adopted pursuant to paragraph (a).
2. The Division may adopt regulations regarding the requirement, contents, posting and distribution of a notice which describes the purpose of the Ombudsman and an advocate and sets forth the procedure for making a complaint to the Ombudsman or an advocate.
(Added to NRS by 1983, 1027; A 2009, 43; 2019, 267, effective January 1, 2020)