Resolution of claim by patron; burden of proof at hearing; decision of hearing examiner
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The party seeking reconsideration bears the burden of showing that the executive director's decision should be reversed or modified.
After the hearing, the hearing examiner may sustain, modify or reverse the executive director's decision. The decision by the hearing examiner must be in writing and must include findings of fact. A copy of the hearing examiner's decision must be delivered or mailed forthwith to each party or to his attorney of record.