Availability of Caseworker via Telephone to Recipient of Cash Assistance

  1. Law
  2. Massachusetts General Laws
  3. Administration of the Government
  4. Executive and Administrative Officers of the Commonwealth
  5. Department of Transitional Assistance
  6. Availability of Caseworker via Telephone to Recipient of Cash Assistance

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Section 35. The department shall ensure when a recipient of cash assistance contacts the department via telephone during normal business hours the recipient is able to speak with a caseworker.


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