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Health Insurance Consumer Protections
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Section
1
Definitions
Section
2
Bureau of Managed Care
Section
3
Complaints Against Carriers; Notice; Hearing
Section
4
Refusal of Carriers to Contract With Eligible Health, Dental or Vision Care Providers Solely Because Providers Have Practiced Good Faith Advocacy on Behalf of Patients
Section
5
Contracts; Liability
Section
5a
Acceptance and Recognition of Information Submitted Pursuant to Current Coding Standards and Guidelines Required; Use of Standardized Claim Formats
Section
5b
Policies and Procedures to Enforce Sec. 5a
Section
5c
Failure of Carrier to Comply With Coding Standards and Guidelines; Notice; Penalty
Section
6
Evidence of Coverage to Be Delivered to Covered Adults by Health, Dental and Vision Care Providers; Contents
Section
7
Information Provided by Carrier Upon Enrollment or Upon Request
Section
8
Failure by Carrier to File Annual Statement; Fine
Section
9
Utilization Review Programs; Annual Attestations
Section
9a
Agreements or Contracts Between Carrier and Health Care Provider Prohibited if Containing Certain Provisions
Section
9b
Alternate Payment Arrangements Involving Downside Risk Prohibited Without Risk Certificate
Section
10
Contractual Financial Incentive Plans
Section
11
Rights of Health Benefit Plans to Include as Providers Religious Non-Medical Providers
Section
12
Utilization Review
Section
13
Formal Internal Grievance Process; Expedited Resolution Policy
Section
14
Review Panel; Patient Protection Office
Section
15
Disenrollment of Provider; Continuation of Treatment; Specialty Health Care Coverage
Section
16
Clinical Decisions Regarding Medical Treatment Made by Treating Physicians; Payment for Health Care Services Ordered by Treating Physician or Primary Care Provider
Section
17
Regulations; Promulgation
Section
18
Responsibility of Carrier for Behavioral Health Services Compliance
Section
19
Display of Name and Telephone Number of Health Service Manager on Enrollment Cards of Carrier
Section
20
Information Provided to Insured Adults by Behavioral Health Manager; Submission of Material Changes; Workers' Compensation; Preferred Provider Arrangements
Section
21
Submission by Carrier of Annual Comprehensive Financial Statement
Section
22
Participation in Medical Assistance Program as Condition for Participation in Carrier's Provider Network
Section
23
Disclosure by Carrier Upon Request for Estimated or Maximum Allowed Amount or Charge for a Proposed Admission, Procedure or Service and Amount Insured Responsible to Pay; Establishment of Toll-Free Telephone Number and Website
Section
24
Internal Appeals Processes for Risk-Bearing Provider Organizations; Patient's Right to Third-Party Advocate; External Review Process
Section
25
Use and Acceptance of Specifically Designated Prior Authorization Forms
Section
26
Establishment of Standardized Processes and Procedures for the Determination of Patient's Health Benefit Plan Eligibility at or Prior to Time of Service
Section
27
Development of Common Summary of Payments Form
Section
28
Provider Directories; Contents; Audits; Print Copies; Customer Service Contact Information; Accommodations; Accuracy; Updates