Communications between carriers and enrollees -- Confidentiality.

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    (a)    (1)    In this section the following words have the meanings indicated.

        (2)    “Carrier” means:

            (i)    an insurer;

            (ii)    a nonprofit health service plan;

            (iii)    a health maintenance organization;

            (iv)    a dental plan organization; or

            (v)    any other person that provides health benefit plans subject to regulation by the State.

        (3)    “Enrollee” means a person entitled to health care benefits from a carrier.

    (b)    The Commissioner shall develop and make available a standardized form for an enrollee to use to request confidential communications from a carrier in accordance with 45 C.F.R. § 164.522(b).

    (c)    A carrier that requires an enrollee to make a request for confidential communications in writing in accordance with 45 C.F.R. § 164.522(b) shall accept the standardized form developed by the Commissioner under this section for that purpose.

    (d)    This section may not be construed to limit acceptance by a carrier of any other form of written request from an enrollee for confidential communications from a carrier under 45 C.F.R. § 164.522(b).


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