Establishment of Procedures for Receiving Patients' and Staff Complaints; Making of Final Decisions; Establishment of Rules and Regulations Implementing Procedures; Complaint Procedures as Alternative to Legal Remedies

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Each facility shall establish procedures whereby complaints of the patient or complaints of the staff concerning treatment of the patient can be speedily heard, with final decisions to be made by the superintendent, the regional state hospital administrator, or an advisory committee, whichever is appropriate. The board shall establish reasonable rules and regulations for the implementation of such procedures. However, the patient shall not be required to utilize these procedures in lieu of other available legal remedies.

(Code 1933, § 88-502.22, enacted by Ga. L. 1978, p. 1789, § 1; Ga. L. 2002, p. 1324, § 1-11.)

Cross references.

- Reports and investigations regarding mistreatment of hospital patients, residents of long-term care facilities, §§ 31-7-9,31-8-50 et seq.,31-8-80 et seq.,31-8-100 et seq.


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