Upon receiving a copy of a notification from a utility company to the utility company's customer of a past-due bill or termination of service, the third-party contact managing agency shall transmit a copy of the notification to the Ombudsman, which shall be transmitted so that the Ombudsman receives the copy on the same day that the notification was received by the third-party contact managing agency.
(June 5, 2018, D.C. Law 22-104, § 5, 65 DCR 3780.)