Identification of TNC vehicles and TNC drivers and customer service.

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(a) The TNC's online-enabled technology application service or website shall display a picture of the TNC driver, and the license plate number of the motor vehicle utilized for providing the prearranged ride, before the rider enters the TNC driver's vehicle.

(b) A TNC driver must display on his or her vehicle at all times while logged into a TNC's digital platform, a sign, emblem, or logo that can sufficiently identify the vehicle as being associated with the TNC or its associated digital platform.

(c) A TNC must provide a customer support telephone number, email address, or hyperlink on its digital application or website.


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