(a) All complaints received by the Division must be investigated in accordance with § 8735 of Title 29. The Division must issue a final written report at the conclusion of its investigation.
(b) If the Board determines that a person has provided or is providing HVACR or HVACR restricted services or has used or is using the title “master HVACR licensee”, “master HVACR restricted licensee”, or a similar designation contrary to the requirements of this chapter, the Board shall request that the Office of the Attorney General issue a cease and desist order and/or prosecute the person.