Use of electronic notification and correspondence with clients of state agencies. Exemption.

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Each state agency of the Executive Department shall review its existing policies concerning the mailing of notifications or other documents to clients of such agency and shall use electronic notification and correspondence with such clients where deemed appropriate by such agency and where not in conflict with any provision of the general statutes. Any such agency that requires the use of electronic notification and correspondence with its clients shall grant a request from a client communicated in writing to the agency for an exemption from such requirement due to a hardship, including, but not limited to, a lack of access to a device capable of communicating electronically or the incompatibility of a specific document with electronic correspondence.

(P.A. 11-150, S. 23; P.A. 12-185, S. 3; P.A. 15-1, S. 1; 15-61, S. 8.)

History: P.A. 11-150 effective July 1, 2011; P.A. 12-185 added reference to other documents and deleted provision permitting an agency to request legislative authorization for electronic transmission of notification or correspondence required by statute to be sent by first class mail; P.A. 15-1 added provision permitting an agency to waive the electronic notification and correspondence requirement for good cause; P.A. 15-61 deleted “of the state government” and replaced provision permitting an agency to waive the electronic notification and correspondence requirement for good cause with provision requiring agency to grant waiver due to hardship.


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