(1) At least forty-five days before disclosing the results of a performance program, an insurer shall give a provider written notice of the availability of the provider's individual result, specific instructions on how the provider can access the result, and a description of the implications to the provider. The written notice shall describe the procedures by which the provider may request:
(a) The information required to be disclosed under subsection (2) of this section; and (b) An appeal of the result pursuant to subsection (3) of this section.
(2) (a) Within ten business days after receiving a request by or on behalf of a provider, an insurer shall disclose, in a manner that is reasonably understandable and that allows the provider to verify the data against his or her records, the methodology and all data upon which a provider's performance program result was calculated, with sufficient detail to allow the provider to determine the effect of the methodology on the data reviewed.
(b) An insurer shall not use the "Uniform Trade Secrets Act", article 74 of title 7, C.R.S., to avoid compliance with this section.
(3) Insurers shall establish procedures for providers to appeal the results of a performance program. Such procedures, in addition to the disclosures and the written notice furnished, shall provide:
A reasonable method by which the provider may submit notice of the desire to appeal;
The name, title, qualifications, and relationship to the insurer of any person responsible for deciding the appeal, who shall be authorized to uphold, modify, or reject results or require additional action to ensure that results are fair, reasonable, accurate, and comply with the requirements of this part 6;
An opportunity for a provider to submit or have considered corrected data or otherinformation relevant to the results or the appropriateness of the methodology used. If requested, a provider may appear at a face-to-face meeting with those responsible for the appeal decision at a location reasonably convenient to the provider or by teleconference. The provider shall submit in writing any corrected data or information in advance of the meeting.
The provider's right to be assisted by a representative, including an attorney;
A detailed written decision regarding the appeal that states the reasons for upholding,modifying, or rejecting the appeal;
Resolution of the appeal within forty-five days after the date upon which the data andmethodology are disclosed unless otherwise agreed to by the parties to the appeal; and
A stay on the implementation, use, and disclosure of and action upon the individualresults of the performance program until the appeal and any subsequent hearing requested pursuant to section 8-43-207 has become final.
Source: L. 2010: Entire part added, (SB 10-178), ch. 290, p. 1349, § 1, effective July 1.