(1) The director shall have authority to appoint claims managers to review, audit, and close cases, to educate, inform, and assist the public as to the workers' compensation system, to promote speedy and uncomplicated problem resolution of workers' compensation matters, and to otherwise manage claims.
The director may require any party to a workers' compensation claim to attend, cooperate, and comply with the efforts of claims managers in managing claims or complaints received by the division.
Any party willfully refusing to cooperate or comply with claims management effortsof the division shall be subject to the penalty provisions set forth in section 8-43-304 and to the denial or vacation of a hearing date.
Any violation of any provision of this section shall be cause for the rejection of anapplication for hearing or a response thereto until such time as the violation is cured.
Source: L. 91: Entire section added, p. 1321, § 32, effective July 1.