Harassment or abuse.

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(1) A debt collector or collection agency shall not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt, including, but not limited to, the following conduct:

  1. The use or threat of use of violence or other criminal means to harm the physicalperson, reputation, or property of any person;

  2. The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader;

  3. The publication of a list of consumers who allegedly refuse to pay debts, except to aconsumer reporting agency or to persons meeting the requirements of 15 U.S.C. sec. 1681b (a)(3) and section 5-18-104 (1)(c);

  4. The advertisement for sale of any debt to coerce payment of the debt or agreeing todo so for the purpose of solicitation of claims;

  5. Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number;

  6. Except as provided in section 5-16-104, the placement of telephone calls withoutmeaningful disclosure of the caller's identity within the first sixty seconds after the other party to the call is identified as the debtor.

Source: L. 2017: Entire article added with relocations, (HB 17-1238), ch. 260, p. 1085, § 1, effective August 9.

Editor's note: This section is similar to former § 12-14-106 as it existed prior to 2017.


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