Prior authorization form - drug benefits - rules of commissioner definitions.

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(1) (a) Notwithstanding any other provision of law but subject to paragraph (b) of this subsection (1), on and after January 1, 2015, a carrier or, if a carrier contracts with a pharmacy benefit management firm to perform prior authorization services for drug benefits, the pharmacy benefit management firm, shall utilize the prior authorization process developed pursuant to subsection (3) of this section when requiring prior authorization for drug benefits.

(b) This section does not apply to a nonprofit health maintenance organization with respect to managed care plans that provide a majority of covered professional services through a single contracted medical group.

(2) (a) Except as provided in paragraph (b) of this subsection (2), a prior authorization request is deemed granted if a carrier or pharmacy benefit management firm fails to:

  1. Utilize the prior authorization process developed pursuant to subsection (3) of thissection;

  2. For prior authorization requests submitted electronically:

(A) Notify the prescribing provider, within two business days after receipt of the request, that the request is approved, denied, or incomplete, and if incomplete, indicate the specific additional information, consistent with criteria posted pursuant to subparagraph (II) of paragraph

  1. of subsection (3) of this section, that is required to process the request; or

(B) Notify the prescribing provider, within two business days after receiving the additional information required by the carrier or pharmacy benefit management firm pursuant to sub-subparagraph (A) of this subparagraph (II), that the request is approved or denied;

  1. For nonurgent prior authorization requests submitted orally or by facsimile or electronic mail, notify the prescribing provider, within three business days after receipt of the request, that the request is approved or denied; and

  2. For urgent prior authorization requests submitted orally or by facsimile or electronic mail, notify the prescribing provider, within one day after receipt of the request, that the request is approved or denied.

  1. If a carrier or pharmacy benefit management firm notifies the prescribing providerpursuant to sub-subparagraph (A) of subparagraph (II) of paragraph (a) of this subsection (2) that a prior authorization request is incomplete and that additional information is required, the prescribing provider shall submit the additional information within two business days after receipt of the notice from the carrier or pharmacy benefit management firm. If the prescribing provider fails to submit the required additional information within two business days after receipt of the notice, the request is not deemed granted pursuant to paragraph (a) of this subsection (2). After receipt of the required additional information, the carrier or pharmacy benefit management firm shall respond to the prior authorization request in accordance with subsubparagraph (B) of subparagraph (II) of paragraph (a) of this subsection (2).

(3) (a) On or before July 31, 2014, the commissioner shall develop, by rule, a uniform prior authorization process that:

  1. Is made available electronically by the carrier or pharmacy benefit management firmbut that does not require the prescribing provider to submit a prior authorization request electronically;

  2. Requires each carrier and pharmacy benefit management firm to make the followingavailable and accessible in a centralized location on its website:

  1. Its prior authorization requirements and restrictions, including a list of drugs thatrequire prior authorization;

  2. Written clinical criteria that are easily understandable to the prescribing provider andthat include the clinical criteria for reauthorization of a previously approved drug after the prior authorization period has expired; and

  3. The standard form for submitting requests;

  1. Ensures that carriers and pharmacy benefit management firms use evidence-basedguidelines, when possible, when making prior authorization determinations;

  2. Permits, but does not require, a prescribing provider to submit a request for a priorauthorization for drug benefits electronically to the carrier or pharmacy benefit management firm;

  3. Requires carriers and pharmacy benefit management firms, when notifying the prescribing provider of its decision to approve a prior authorization request, to include in the notice a unique prior authorization number attributable to the particular request, specification of the particular drug benefit approved, the next date for review of the approved drug benefit, and a link to the current criteria that the prescribing provider will need to submit for reapproval of the prior authorization; and

  4. Requires carriers and pharmacy benefit management firms, when notifying a prescribing provider of its decision to deny a prior authorization request, to include a notice that the covered person has a right to appeal the adverse determination pursuant to sections 10-16113 and 10-16-113.5.

(b) In developing the uniform prior authorization process, the commissioner shall take into consideration the recommendations, if any, of the work group established pursuant to subsection (4) of this section and the following:

  1. National standards pertaining to electronic prior authorization, including, but not limited to, standards referenced in federal law;

  2. Whether the prior authorization process should require carriers and pharmacy benefitmanagement firms, when reviewing a prior authorization request, to use clearly accessible, consistently applied, and written clinical criteria based on medical necessity or the appropriateness of the drug benefit for the covered person;

  3. Whether the prior authorization process should require carriers to take into account,in determining criteria for prior authorizations, the Colorado part B medicare contractor local coverage determinations, the federal centers for medicare and medicaid services national coverage determinations, and specialty society guidelines, such as those of the American society of clinical oncology; and

  4. Whether carriers and pharmacy benefit management firms could use a rules enginewith criteria-driven questions that lead to an immediate determination of a prior authorization request or request for submittal of specific additional information needed to make the determination.

  1. In addition to the prior authorization process, the commissioner shall develop, byrule, a standardized prior authorization form, not to exceed two pages in length, for use in submitting electronic and nonelectronic prior authorization requests. In developing the form, the commissioner shall take into consideration existing forms, including existing prior authorization forms established by the federal centers for medicare and medicaid services or the department of health care policy and financing.

(4) (a) Within thirty days after May 15, 2013, the commissioner shall establish a work group comprised of representatives of:

  1. The department of regulatory agencies;

  2. Local and national carriers;

  3. Captive and noncaptive pharmacy benefit management firms;

  4. Providers, including hospitals, physicians, advanced practice nurses with prescriptive authority, and pharmacists;

  5. Drug manufacturers;

  6. Medical practice managers;

  7. Consumers; and

  8. Other stakeholders deemed appropriate by the commissioner.

(b) The work group shall assist the commissioner in developing the prior authorization process and shall make recommendations to the commissioner on the items set forth in paragraph (b) of subsection (3) of this section. The work group shall report its recommendations to the commissioner no later than six months after the commissioner appoints the work group members. Regardless of whether the work group submits recommendations to the commissioner, the commissioner shall not delay or extend the deadline for the adoption of rules creating the prior authorization process as specified in paragraph (a) of subsection (3) of this section.

  1. Notwithstanding any other provision of law, on and after January 1, 2015, everyprescribing provider shall use the prior authorization process developed pursuant to subsection (3) of this section to request prior authorization for coverage of drug benefits, and every carrier and pharmacy benefit management firm shall use that process for prior authorization for drug benefits.

  2. Upon approval by the carrier or pharmacy benefit management firm, a prior authorization is valid for at least one hundred eighty days after the date of approval. If, as a result of a change to the carrier's formulary, the drug for which the carrier or pharmacy benefit management firm has provided prior authorization is removed from the formulary or moved to a less preferred tier status, the change in the status of the previously approved drug does not affect a covered person who received prior authorization before the effective date of the change for the remainder of the covered person's plan year. Nothing in this subsection (6) limits the ability of a carrier or pharmacy benefit management firm, in accordance with the terms of the health benefit plan, to substitute a generic drug, with the prescribing provider's approval and patient's consent, for a previously approved brand-name drug.

  3. For purposes of this section, a prior authorization request is submitted "electronically" if the prescribing provider submits the request to the carrier or pharmacy benefit management firm through a secure, web-based internet portal. A prior authorization request submitted by electronic mail is not submitted "electronically".

  4. As used in this section:

(a) "Prescribing provider" means a provider who is:

  1. Authorized by law to prescribe any drug or device to treat a medical condition of acovered person; and

  2. Acting within the scope of that authority.

(b) "Urgent prior authorization request" means a request for prior authorization of a drug benefit that, based on the reasonable opinion of the prescribing provider with knowledge of the covered person's medical condition, if determined in the time allowed for nonurgent prior authorization requests, could:

  1. Seriously jeopardize the life or health of the covered person or the ability of thecovered person to regain maximum function; or

  2. Subject the covered person to severe pain that cannot be adequately managed without the drug benefit that is the subject of the prior authorization request.

Source: L. 2013: Entire section added, (SB 13-277), ch. 229, p. 1093, § 2, effective May

15. L. 2018: (8)(b) amended, (HB 18-1007), ch. 225, p. 1432, § 3, effective January 1, 2019. L. 2019: (8)(b) amended, (HB 19-1269), ch. 195, p. 2129, § 7, effective May 16.

Cross references: (1) For the legislative declaration in the 2013 act adding this section, see section 1 of chapter 229, Session Laws of Colorado 2013.

(2) For the short title ("Behavioral Health Care Coverage Modernization Act") in HB 191269, see section 1 of chapter 195, Session Laws of Colorado 2019.


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