(a) Unless a borrower has previously exhausted the first lien loan modification process offered by, or through, his or her mortgage servicer described in Section 2923.6, within five business days after recording a notice of default pursuant to Section 2924, a mortgage servicer that offers one or more foreclosure prevention alternatives shall send a written communication to the borrower that includes all of the following information:
(1) That the borrower may be evaluated for a foreclosure prevention alternative or, if applicable, foreclosure prevention alternatives.
(2) Whether an application is required to be submitted by the borrower in order to be considered for a foreclosure prevention alternative.
(3) The means and process by which a borrower may obtain an application for a foreclosure prevention alternative.
(b) This section shall not apply to entities described in subdivision (b) of Section 2924.18.
(c) This section shall apply only to mortgages or deeds of trust described in Section 2924.15.
(Added by Stats. 2018, Ch. 404, Sec. 12. (SB 818) Effective January 1, 2019.)