In his or her efforts to resolve complaints related to foster care, the ombudsperson may do all of the following:
(a) Conduct whatever investigation he or she deems necessary.
(b) Attempt to resolve the complaint informally.
(c) Submit a written plan to the relevant state or county agency recommending a course of action to resolve the complaint. If the ombudsperson makes a written recommendation, the state or county agency shall submit a written response to the ombudsperson within 30 business days.
(Added by Stats. 1998, Ch. 311, Sec. 66. Effective August 19, 1998.)