20-3503. Enforcement and oversight
A. The department shall enforce this chapter.
B. On or before January 1, 2021, the department shall develop a web page that provides the following information in nontechnical and readily understandable language:
1. Consumer-friendly information concerning the scope and applicability of the mental health parity and addiction equity act and the mental health parity requirements that apply to health care insurers that issue health plans in this state.
2. A step-by-step guide with supporting information that explains how consumers can file an appeal or complaint with the department concerning an alleged violation of this chapter. The guide must also prominently display a link to the United States department of labor's website, or a related website, that provides information on appeals or complaints by consumers who are covered by self-insured plans that are regulated by the employee retirement income security act of 1974 (P.L. 93-406; 88 Stat. 829).
C. On or before January 1, 2023, the department shall post to the web page prescribed in subsection B of this section an aggregated summary of its analysis of the reports filed by health care insurers pursuant to section 20-3502, subsection B, including any conclusions regarding industry compliance with the mental health parity and addiction equity act. The department may not post any information that:
1. Contains any proprietary or confidential information of a health care insurer.
2. Enables a person to determine the identity of a health care insurer.
D. Beginning in 2022, the department shall include in its annual report a summary of all stakeholder outreach and regulatory activity related to the implementation, oversight and enforcement of the mental health parity and addiction equity act and the requirements of this chapter.