(a) The child support services agency of this state, upon request, shall provide services to a petitioner in a proceeding under this chapter.
(b) In providing services under this chapter to the petitioner, the child support services agency of this state shall
(1) take all steps necessary to enable an appropriate tribunal of this state, another state, or a foreign country to obtain jurisdiction over the respondent;
(2) request an appropriate tribunal to set a date, time, and place for a hearing;
(3) make a reasonable effort to obtain all relevant information, including information as to income and property of the parties;
(4) send notice in a record from an initiating, responding, or registering tribunal to the petitioner within five days after receipt, exclusive of Saturdays, Sundays, and legal holidays;
(5) send a copy of a communication in a record from the respondent or the respondent's attorney to the petitioner within five days after receipt, exclusive of Saturdays, Sundays, and legal holidays; and
(6) notify the petitioner if jurisdiction over the respondent cannot be obtained.
(c) This chapter does not create or negate a relationship of attorney and client or other fiduciary relationship between the child support services agency or the attorney for the agency and the individual being assisted by the agency.
(d) A support enforcement agency of this state that requests registration of a child support order in this state for enforcement or modification shall make reasonable efforts
(1) to ensure that the order to be registered is the controlling order; or
(2) if two or more child support orders exist and the identity of the controlling order has not been determined, to ensure that a request for the determination is made in a tribunal having jurisdiction to do so.
(e) A support enforcement agency of this state that requests registration and enforcement of a support order, arrears, or judgment stated in a foreign currency shall convert the amounts stated in the foreign currency into the equivalent amounts in dollars under the applicable official or market exchange rate as publicly reported.
(f) A support enforcement agency of this state shall issue or request a tribunal of this state to issue a child support order and an income withholding order that redirect payment of current support, arrears, and interest if requested to do so by a support enforcement agency of another state under AS 25.25.319.