Complaints and Enforcement Procedures

  1. Law
  2. CFR 49
  3. Transportation
  4. Office of the Secretary of Transportation
  5. Transportation for Individuals with Disabilities: Passenger Vessels
  6. Complaints and Enforcement Procedures

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Section
39.101

What are the requirements for providing Complaints Resolution Officials?

Section
39.103

What actions do CROs take on complaints?

Section
39.105

How must PVOs respond to written complaints?

Section
39.107

Where may persons obtain assistance with matters covered by this regulation?

Section
39.109

What enforcement actions may be taken under this Part?