Complaint Processing Procedures

  1. Law
  2. CFR 29
  3. Labor
  4. Office of the Secretary of Labor
  5. Implementation of the Nondiscrimination and Equal Opportunity Provisions of the Workforce Innovation and Opportunity Act
  6. Compliance Procedures
  7. Complaint Processing Procedures

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Section
38.69

Complaint filing.

Section
38.70

Required contents of complaint.

Section
38.71

Right to representation.

Section
38.72

Required elements of a recipient's complaint processing procedures.

Section
38.73

Responsibility for developing and publishing complaint processing procedures for service providers.

Section
38.74

Recipient's obligations when it determines that it has no jurisdiction over a complaint.

Section
38.75

If the complainant is dissatisfied after receiving a Notice of Final Action.

Section
38.76

If a recipient fails to issue a Notice of Final Action within 90 days after the complaint was filed.

Section
38.77

Extension of deadline to file complaint.

Section
38.78

Determinations regarding acceptance of complaints.

Section
38.79

When a complaint contains insufficient information.

Section
38.80

Lack of jurisdiction.

Section
38.81

Complaint referral.

Section
38.82

Notice that complaint will not be accepted.

Section
38.83

Notice of complaint acceptance.

Section
38.84

Contacting CRC about a complaint.

Section
38.85

Alternative dispute resolution.