Consumer Complaint Handling and Remedial Actions

  1. Law
  2. CFR 24
  3. Housing and Urban Development
  4. Regulations Relating to Housing and Urban Development
  5. Office of Assistant Secretary for Housing - Federal Housing Commissioner, Department of Housing and Urban Development
  6. Manufactured Home Procedural and Enforcement Regulations
  7. Consumer Complaint Handling and Remedial Actions

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Section
3282.401

Purpose and scope.

Section
3282.402

General provisions.

Section
3282.403

Consumer complaint and information referral.

Section
3282.404

Manufacturers' determinations and related concurrences.

Section
3282.405

Notification pursuant to manufacturer's determination.

Section
3282.406

Required manufacturer correction.

Section
3282.407

Voluntary compliance with the notification and correction requirements under the Act.

Section
3282.408

Plan of notification required.

Section
3282.409

Contents of plan.

Section
3282.410

Implementation of plan.

Section
3282.411

SAA initiation of remedial action.

Section
3282.412

Preliminary and final administrative determinations.

Section
3282.413

Implementation of Final Determination.

Section
3282.414

Replacement or repurchase of homes after sale to purchaser.

Section
3282.415

Correction of homes before sale to purchaser.

Section
3282.416

Oversight of notification and correction activities.

Section
3282.417

Recordkeeping requirements.

Section
3282.418

Factors for appropriateness and amount of civil penalties.