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Responding to Complaints and Records and Reports Management
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CFR 22
Foreign Relations
Department of State
Legal and Related Services
Intercountry Adoption Accreditation of Agencies and Approval of Persons
Standards for Intercountry Adoption Accreditation and Approval
Responding to Complaints and Records and Reports Management
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Section
96.41
Procedures for responding to complaints and improving service delivery.
Section
96.42
Retention, preservation, and disclosure of adoption records.
Section
96.43
Case tracking, data management, and reporting.